For over 100 years, National Camera Exchange has been the premier dealer of photographic, video, imaging, and field optics equipment in the Midwest. Since 1914, our business has been founded on a large selection of quality merchandise and outstanding customer service.
At National Camera Exchange, our mission is to “do everything possible to help customers capture and create images to preserve memories and inspire others.” We are looking for enthusiastic and motivated people who have a strong interest and knowledge in photography or videography and a desire to help others.
You will have the opportunity to work with the latest technology and highest-quality merchandise at National Camera Exchange. We promote a casual, team-oriented, and friendly work environment with flexible scheduling. Benefits for full-time employees include dental insurance, 401(k) retirement/profit sharing, vacation pay and sick pay, along with life and disability insurance. Excellent product discounts are available for both full- and part-time employees.
Interested in being a part of the National Camera family? Please download a PDF of our employee application in order to work at a company that cares about our employees as much as we care about our customers. Please call 763-591-5181 to request a paper application or ask for one at our Golden Valley location. Completed applications can be dropped off at our store, emailed to jimb@natcam.com, or mailed to:
National Camera Exchange
Attn: Human Resources
9300 Olson Memorial Highway
Golden Valley, MN 55427
Current Job Openings:
Photo Sales Associate
Job type: Full-time, Part-time
Department: Sales
Reports to: Department Manager
National Camera Exchange is looking for full- and part-time Sales Associates at our Golden Valley location. Excellent customer service and teamwork are two things that make us stand apart from our competition. These objectives are achieved within this position by selling photo/video equipment and accessories and ensuring that the customer’s expectations are met and exceeded by problem-solving and answering questions. Starting pay of $17/hr.
RESPONSIBILITIES:
Assist customers with the purchase of new equipment and/or the trade-in of old equipment, accessories, and supplies. (70%)
- Assist customers in the store
- Answer phones after first page
- Qualify customer’s needs
- Accurately ring all transactions through GERS
- Prepare items for shipping when necessary
- Accurately write up and ring repairs with all required information into GERS
- Resolve customer problems
- Provide additional customer support after the sale
- Attend product trainings and keep updated on current product information
- Accurately evaluate used equipment; has manager approve values if necessary
- Prepare and label returned and/or open box products for resale
- Assist in Photofinishing Department when necessary by writing up and ringing out orders
Contribute to keeping store/department and assigned area clean. (30%)
- Stock merchandise as needed
- Organize, straighten, and clean merchandise
- Front and face merchandise
- Ensure all merchandise is accurately tagged and priced
- Stock supplies (bubble packs, invoices, shopping bags, marking tags, etc.).
- Transfer equipment to repair and other store locations
- Help set up products and displays
- Call customers regarding returned repairs, special orders, and/or backorders
REQUIREMENTS:
Education and/or Experience:
- High School Diploma or GED
Knowledge, Skills, Abilities:
- Knowledge of photographic, video, and digital equipment and related products
- Excellent verbal and written communication skills
- Ability to multi-task
- Excellent customer service skills
- Good organizational skills
- Computer skills
- Sales ability and experience
- Problem-solving skills
- Math skills
- Ability to take direction and ask questions
Physical and Mental Requirements:
- Standing for long periods of time
- Stocking shelves – bend, carry, and reach
- Lifting 25 lbs.
Working Conditions:
- Retail store environment/standing/locating product
- Some noise level exposure
- Some exposure to lab chemicals
Photo Lab Technician
Job type: Part-time
Department: Lab
Reports to: Lab Manager
National Camera Exchange is also looking for a part-time Photo Lab Technician at our Golden Valley location. Excellent photofinishing and teamwork are two things that make us stand apart from our competition. These objectives are achieved within this position by providing the best quality photofinishing and gifting products in a timely and efficient manner, and by ensuring the customer’s expectations are met and exceeded by resolving issues and answering questions.
RESPONSIBILITIES:
Processes and prints customer’s photofinishing to NCE quality standards. (85%)
- Performs morning setup procedures on machines
- Helps produce gifting products as needed
- Processes orders from digital media
- Processes prints and sleeves negatives
- Knows procedure for dealing with unreadable files/media
- Inspects prints for color and density accuracy and does any necessary color corrections
- Initials orders printed on Google log sheet
- Package order properly for delivery
- Loads paper into magazines when needed
- Shuts down machines according to procedure
- Scans prints, slides, and negatives
- Makes EVAS (Easy View Archival System) from digital media
- Prints all online and email orders, and responds to customer’s emails in a timely manner
- Prints, mounts, laminates, and packages big prints on Epson
- Prints and wraps canvas
- Handles phone calls and internal customers
- Transfers inventory to other labs as requested
- Attends required training sessions
Maintains lab and all photofinishing equipment. (10%)
- Adheres to safety procedures and uses safety equipment as required
- Performs routine maintenance on equipment
- Performs some machine repairs and troubleshooting of equipment and computers
- Makes sure lab is clean and operational
- Puts away stock as needed
Maintains record-keeping system. (5%)
- Writes down daily totals from machines at the end of day
- Makes notes in logbook as needed
- Communicates problems and concerns to manager
- Helps with inventory and store report when needed
REQUIREMENTS:
Education and/or Experience:
- Computer and Photoshop experience necessary
Knowledge, Skills, Abilities:
- Knowledge of operation of lab machines
- Knowledge of photographic processes including film and digital
- Knowledge of color theory
- Familiarity with various digital media
- Basic PC computer skills, including Photoshop
- Good verbal and written communication skills
- Math skills
- Ability to multi-task
- Flexible
- Patience
- Customer service skills
- Technical and diagnostic skills
- Ability to work quickly and efficiently and to meet deadlines
- Ability to handle prints, negatives, and digital media carefully
Physical and Mental Requirements:
- Repetitive movement of hands and fingers
- Good vision
- Must be able to discern color
- Manual dexterity
- Sitting and standing for long periods of time
- Lifting up to 50 pounds
Working Conditions:
- Some noise level exposure
- Exposure to photo chemicals
- Warm temperatures
Job descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with supporting NCE, its staff, and its customers. These descriptions reflect principal job elements essential for performing the job and evaluating performance. You may be required to perform other duties as requested, directed, or assigned.
